Terms and conditions/RETURNS AND EXCHANGE👇👇

This document sets forth the TERMS AND CONDITIONS of Babies Outfit and Accessories. We believe all information herein stated is deemed READ by you and by placing an order, you agree to be bound by the Terms and Conditions set out herein. If you have any further questions, we are here to help.

PLACING AN ORDER

1. Items on the website are exactly as seen. So please be sure of items you order.

RETURN AND EXCHANGE

1. Orders once paid for cannot be canceled.

2. Exchange of items is on the basis that it is returned in good condition. Within Lagos 24hours after receipt. Outside Lagos 3-4 days. Please note that customer bears delivery fee to and fro during exchange. Exception only on wrongly delivered orders(we only bear delivery fee of wrong orders sent)

DELIVERY OR PICKUP

1. Complete Delivery fee is to be included for all delivery orders.

2. PICKUP AT THE STORE is allowed.

3. We do not accept PAYMENT ON DELIVERY. Your payment validates order.

4. Incase of wrong delivery location (e.g stating your delivery location is LEKKI PHASE 1 meanwhile its Sangotedo or Ibeju Lekki), the extra delivery charge would be collected before delivery of your items

5. Paying lesser than the sum total of goods and delivery fee if applicable is not acceptable. You will be expected to make the complete payment within 24hours. If the balance payment is not made the items will be sold to other customers

6. In case of double payment due to technical glitch on our website, we will issue a refund within 2-3 working days all other things being equal.

7. Delivery within Lagos with regular riders 24-48 hours. With Gokada urgent delivery it’s same day. Out of Lagos delivery: via DHL(3-5 business days), OR via GIG (3-5 business days).

INTERNATIONAL DELIVERY VIA DHL (10-14 business days). A tracking number would be sent to you so you can track your shipment.

For interstate delivery items more than 2kg attract extra charges and for international orders, items more than 1kg will attract extra charges

ADDITIONAL INFORMATION👇

1. Channels available for placing orders are WHATSAPP (09122647800) and WEBSITE.

2. When you place an order on our WhatsApp and do not make payment within 20minutes, Please always reconfirm availability of items you selected again.